Claims Service - Moore Robinson Claims Service - Moore Robinson

Claims Service

Established in 1987, Moore Robinson Ltd is an independent insurance broker based in the City of London.

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The true value of your insurance lies in the support and advice you receive when things go wrong. In the event of a claim what you want is the peace of mind that everything is under control.

At Moore Robinson Ltd we believe the delivery of a first class claims service which our customers are happy with is one of the most important parts of our job. It is that simple.

When something happens such as an extreme weather incident or an unforeseen accident it is important that prompt and helpful professional support is readily available.

Our claims team will work closely with you to advise, guide and support you through the claims process with your insurer to ensure a quick and fair outcome.

In the event of a claim please notify us immediately- don’t delay until you have all the documents as these can follow later.

Some helpful tips:

  • Notify the police if any loss/damage is due to theft, attempted theft, assault malicious damage or if someone has been injured in a road accident and please obtain a Crime reference number.
  • Do not proceed with any repairs without the consent of your insurer other than essential emergency repairs
  • Never admit liability or make an offer of payment without consent of your insurer
  • Do not respond to any contact from a third party as these should be forwarded to us your broker

Please remember you should not hesitate to contact us if you have any queries or concerns not being addressed to your satisfaction.